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MANAGEMENT DEVELOPMENT
FRONT LINE MANAGER
This course is designed and tailored for organisations. It is held over an agreed period of time on a one or two day basis
Course Content:
1a. Exploring leadership
1b. Clarifying learning objectives
1c. Coaching skills
2a. Understanding oneself
2b. Creativity in problem solving
2c. The change process
3a. Assertive behaviour
3b. Effective relationships
3c. Body language
3d. Creating rapport
3e. Giving and receiving feedback
4a. Performance management
4b. Appraisal skills
4c. Objective setting
4d. Motivation
4e. Teamwork and teambuilding
5a. Meeting skills
5b. Interviewing
5c. Presenting information
5d. Managing upwards
6. Delegates have the opportunity to review the course and prepare an action plan for the future.
Date posted: 20-Aug-02 Request more info on this course...
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MANAGEMENT DEVELOPMENT
HEALTH AND SAFETY
Course Contents:
Health and Safety at Work Act 1974
Health and Safety Management
Enforcement
Health and Safety Policies
Accident Prevention
Risk Assessment
Safe systems and Competent persons
Accident Investigation and Reporting
Monitoring Techniques
Date posted: 20-Aug-02 Request more info on this course...
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