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Displaying Management development courses
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MANAGEMENT DEVELOPMENT (Category:
Management development
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SUPERVISORY SKILLS
Course Content:
Becoming a leader
Roles and Responsibilities
Authority
Managing teamwork
Maximising performance
Decision making and problem solving
Time management
Effective communication
Action planning
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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FRONT LINE MANAGER
This course is designed and tailored for organisations. It is held over an agreed period of time on a one or two day basis
Course Content:
1a. Exploring leadership
1b. Clarifying learning objectives
1c. Coaching skills
2a. Understanding oneself
2b. Creativity in problem solving
2c. The change process
3a. Assertive behaviour
3b. Effective relationships
3c. Body language
3d. Creating rapport
3e. Giving and receiving feedback
4a. Performance management
4b. Appraisal skills
4c. Objective setting
4d. Motivation
4e. Teamwork and teambuilding
5a. Meeting skills
5b. Interviewing
5c. Presenting information
5d. Managing upwards
6. Delegates have the opportunity to review the course and prepare an action plan for the future.
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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HEALTH AND SAFETY
Course Contents:
Health and Safety at Work Act 1974
Health and Safety Management
Enforcement
Health and Safety Policies
Accident Prevention
Risk Assessment
Safe systems and Competent persons
Accident Investigation and Reporting
Monitoring Techniques
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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RISK ASSESSMENT
Course Contents:
Risk Assessment - 1974 onwards
Management of Health and Safety
Causes and Prevention of Accidents
DSE Regulations
DSE Risk Assessment
Manual Handling and Moving Regulations
Manual Handling - People and Objects
Training
Workplace Risk Assessments
Reviewing and Planning
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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DISCIPLINARY AND GRIEVANCE
Course Contents:
Legal Obligations
The Disciplinary Procedure
The Grievance Procedure
Employee's Legal Rights
this course is interactive and consists of many role plays.
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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RECRUITMENT AND SELECTION
Course Contents:
Resourcing
Forms of advertising
The selection interview
Fail to prepare - prepare to fail
Conducting the interview
Short listing
Legal requirements
Role Play
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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EMPLOYMENT LAW
Course Content:
Contract of Employment
Data Protection
Race Discrimination
Sex Discrimination
Disability Discrimination
Pregnancy, Maternity and Paternity
Sick Pay and Leave
Discipline, Grievance and Appeals Process
Termination
Tribunal System - Fair or Unfair?
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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MANAGEMENT OF CHANGE
Course Contents:
Driving and resistant forces to change
The effects of change - individuals and organisations
Models of change management
Change management methods
Strategies for supporting staff through change
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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LEADERSHIP AND MOTIVATION
Course Content:
Leadership Style
Principles of Motivation
Team Leadership and Team Membership
Objective and Goal Setting
Forming, Storming, Norming and Performing
Increasing Effectiveness
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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TRAIN THE TRAINER
Course Content:
Definition of Training
How do people learn?
Knowledge, Skills and Aptitude
Learning Styles
Objectives and Evaluation
Role Play Techniques
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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FACILITATION SKILLS
Course Content:
Facilitation and the Process
Understanding Groups
Communication Skills
Assertiveness
Agreeing Objectives
Dealing with Conflict and awkward situations
Evaluating benefits and concerns
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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EFFECTIVE COACHING SKILLS
Course Content:
The role of the coach
Coaching styles
Handling difficult situations
Active listening
Questioning techniques
Feedback
Measuring Results
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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PRESENTATIONS AND PUBLIC SPEAKING
Course Content:
Controlling Nerves
Objective Setting
Research and Planning
Structure of Presentations
How to use your voice
Visual Aids
Rehearsals
How to handle the audience
Date posted: 20-Aug-02
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MANAGEMENT DEVELOPMENT (Category:
Management development
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APPRAISAL SKILLS
How to appraise and evaluate staff.
Course Content:
The benefits of the appraisal process
Do's and Don'ts of appraisals
Interviewing Skills
Active listening and feedback
Dealing with poor performance
SMART Personal and Business Objectives
Training Needs
Date posted: 20-Aug-02
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GENERAL MANAGEMENT SKILLS (Category:
Management development
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COMMUNICATE FOR PROFIT
How to get your message across via telephone, letters and personal contact.
Date posted: 20-Aug-02
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GENERAL MANAGEMENT SKILLS (Category:
Management development
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START YOUR OWN BUSINESS
An essential to people wishing to start their own business.
Date posted: 20-Aug-02
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GENERAL MANAGEMENT SKILLS (Category:
Management development
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NEGOTIATING SKILLS
How to find solutions to problems which will be acceptable to all parties.
Date posted: 20-Aug-02
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GENERAL MANAGEMENT SKILLS (Category:
Management development
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TIME, STRESS AND CRISIS MANAGEMENT
Coping with time and dealing positively with stress and crisis.
Date posted: 20-Aug-02
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ACCOUNTING AND FINANCE (Category:
Management development
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COSTING AND PRICING
How costing and pricing help you make better business decisions.
Date posted: 20-Aug-02
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ACCOUNTING AND FINANCE (Category:
Management development
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ACCOUNTING WITH COMPUTERS
A guide to how computers can help you with your accounting.
Date posted: 20-Aug-02
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ACCOUNTING AND FINANCE (Category:
Management development
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MANAGEMENT ACCOUNTING
How management accounts help your business survive and prosper.
Date posted: 20-Aug-02
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ACCOUNTING AND FINANCE (Category:
Management development
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TAXATION
A guide to PAYE, National Insurance, VAT and Schedule D Income Tax.
Date posted: 20-Aug-02
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ACCOUNTING AND FINANCE (Category:
Management development
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ANNUAL ACCOUNTS AND THE INLAND REVENUE
How your accounts are prepared. What they mean to you, your creditors and the Inland Revenue.
Date posted: 20-Aug-02
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ACCOUNTING AND FINANCE (Category:
Management development
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BOOK-KEEPING
First steps in financial record keeping for the smaller business.
Date posted: 20-Aug-02
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MARKETING (Category:
Management development
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CUSTOMER CARE
How to gain a competative edge by acieving long-term customer satisfaction.
Date posted: 20-Aug-02
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MARKETING (Category:
Management development
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MARKETING YOUR BUSINESS
How to get more business by researching what customers want to buy!
Date posted: 20-Aug-02
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MARKETING (Category:
Management development
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DIRECT MARKETING
How to identify customers as individuals.....understand their needs.....and build a continuing and profitable relationship.
Date posted: 20-Aug-02
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Displaying all 32 articles in
Management development .
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